Shipping & Returns

OWNER WORKSHEET — replace every item below with your actual business policy before publishing. This draft is not legal advice.

• Delivery areas and costs: add your actual delivery locations, rates, processing times and estimated delivery times.
• Collection: explain whether collection is available and how customers arrange it.
• Returns: explain eligibility, condition requirements, the return request process, costs and refund timing in accordance with applicable consumer rights.
• New and used devices: state the exact warranty and battery-condition policy, where offered. Each product listing should state any specific terms.
• Faults and support: add the contact email, phone and process for reporting a problem.